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Terms & Conditions

The terms WashClub Lehigh Valley or us or we refer to the owner of the website. The term you refers to the user of our website. The use of this website is subject to the following terms of use.

  • You may not create a link to this website from another website or document without WashClub Lehigh Valley prior written consent.

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.

  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

  • Reproduction of materials contained in this website; such as design, layout, look, appearance and graphics, is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

  • You acknowledge that the information and materials provided on this website may contain inaccuracies or errors and we explicitly exclude any liability for such inaccuracies or errors to the fullest extent permitted by law.

  • Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

  • Any dispute arising from the use of our website is subject to the federal laws of the United States, State laws of Pennsylvania, as well as all applicable local laws in Lehigh Valley.

If you have any questions, feel free to give us a call at (610) 365-4956 or click here to email us.

MINIMUM ORDER AMOUNT

There is a $35.00 minimum on all orders with WashClub Lehigh Valley.

DELIVERY TURNAROUND

All orders that are 50-pounds or less are delivered within 24-hours. Any orders greater than 50-pounds will be delivered within 48-hours or longer, depending on the weight of the order. It's generally 24-hours for every 50-pounds.

DISCOUNTS - LOYALTY & NEW CUSTOMER

All new residential customers of WashClub Lehigh Valley will automatically save 20% on their first order only.

All residential customers of WashClub Lehigh Valley will automatically save 10% on every sixth order. So your sixth order, eleventh order, sixteenth order, twenty-first order, and so on.

Discounts only apply to residential customers. Commercial customers do not automatically receive discounts. Any coupons applied to commercial orders by the customer will be removed when we process your order.

RETURN POLICY

Residential customers, in the rare case that you are not happy with the service provided, please call us at (610) 365-4956 to schedule a pick up so we can re-do your order.

Any orders that we re-do must still be picked up and delivered during our regular pick up and delivery schedule.

Commercial customers, please call us at (610) 365-4956. Re-doing commercial orders are handled on a case-by-case basis.

CANCELLATIONS

Last-minute cancellations are accepted as long as our driver is not on their way to your location for pick up. You can cancel online within the secure customer area, or you can call us at (610) 365-4956 to cancel. We do not accept email cancellations as there is no guarantee that we will read your email in time.

If you receive a text notification that the driver is on their way for either pick up or delivery and you need to cancel or reschedule, please call us the moment you receive the text message notification!

SAME-DAY EXPRESS SERVICE

Same-day express service is available for an extra $35.00 and only available on orders that are 50-pounds or less.

Please place same-day express orders before 8AM. Please call us at (610) 365-4956 to schedule same-day express service.

If you have any questions, feel free to give us a call at (610) 365-4956 or click here to email us.

REFERRAL PROGRAM

Only one Firsttime or Referral Program discount allowed per individual address.